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Fixed price unlimited legal advice service launched

06 Aug 2020

South-East legal business Outset Group launch unlimited advice service, Primed, to give more business owners access to high quality employment law, HR and health & safety advice at an affordable monthly fee.

Primed gives clients access to extensive online resources, produced and updated by employment, HR and health & safety experts, including step-by-step guidance, template letters, documents, contracts and policies – everything a business owner needs to manage a team and keep them safe. Primed is available 24/7 through an easy to navigate, cloud-based system, giving employers access the right advice, at the right time, for an affordable monthly fee.

The Primed Premium upgrade gives users unlimited telephone and email advice from UK-based employment law, HR and health & safety experts who are on hand to support employers with day-to-day enquiries or on more complex issues. Additional Primed Premium benefits include an annual review of employment and health & safety contracts and policies, as well as covering employment tribunal defence fees.

Unlike other fixed fee providers, Primed empowers business owners to take control of their own decisions by giving them the choice of how they deal with employment and HR issues. Sometimes business owners don’t want to jump through hoops to achieve the outcome their business needs, in which case they can access wider and complex options where they take some risk but move more quickly.

Mark O’Shaughnessy, Client Services Director for Primed, said “Our aim is to make it easier for business owners to deal with the responsibilities of running a business. With the current unsettled economic climate and continuous changes to legislation during COVID-19, business owners want access to legal advice but worry they can’t afford it. That’s where Primed comes in. The affordable monthly fee gives employers price certainty, whilst being able to access high quality advice through our unlimited advice line, templates and step-by-step guidance that can be implemented in their business whenever they need it.”

Primed launched just as the UK went into lockdown and the Coronavirus Job Retention Scheme was announced. Their experts have been working around the clock to interpret the latest government guidance and provide clients with the most up to date resources through their dedicated COVID-19 section. They are currently offering a 14 day free trial of Primed to assist businesses returning to work.

 Outset Group have been challenging the status quo in the legal services sector for the past 20 years. Founded on a belief that legal services could be delivered differently (and better), providing real value for clients is at the heart of what they do as a group. Primed is the latest example of this.

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